Privacy Policy
Last updated: February 2026: 3/23/2026
Introduction
WatchPartsFinder ('we', 'us', 'our', or 'Company') operates the watchpartsfinder.com website and mobile applications (the 'Service'). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Data Controller: WatchPartsFinder Ltd, registered in England and Wales.
Information We Collect
We collect several different types of information to provide and improve our Service: (1) Personal identification information (name, email address, phone number, postal address, payment information); (2) Technical data (IP address, browser type, device information, pages visited); (3) Search and preference data (watch parts you search for, search history, saved items, notification preferences); (4) Communication data (messages you send to us, support tickets, feedback); (5) Location data (country and region, inferred from IP address); (6) Cookies and similar tracking technologies.
How We Use Your Information
WatchPartsFinder uses collected data for: (1) Providing and maintaining our Service; (2) Notifying you about changes; (3) Providing customer support; (4) Gathering analysis to improve our Service; (5) Monitoring usage; (6) Detecting and preventing technical issues; (7) Processing subscriptions and payments; (8) Matching you with relevant watch parts; (9) Complying with legal obligations.
Legal Basis for Processing
Under GDPR, we process your personal data on these legal bases: (1) Contract performance; (2) Legitimate interests (improving our Service, fraud prevention); (3) Consent (marketing communications); (4) Legal obligation; (5) Vital interests.
Sharing Your Information
We do not sell your personal data. We may share information with: (1) Service providers under strict data processing agreements; (2) To comply with legal obligations; (3) To enforce our Terms of Service; (4) To protect our rights, privacy, safety, or property; (5) Affiliate partners with aggregated, non-identifiable data only.
International Data Transfers and Retention
Your information may be transferred to computers located outside your jurisdiction. Your consent to this Privacy Policy represents your agreement to that transfer. We retain your personal data only as long as necessary: Account data for the duration of the account plus 2 years; Transaction data for 7 years for legal purposes; Marketing data until you unsubscribe; Technical logs for 30-90 days; Support tickets for 1 year after resolution.
Your Rights
Under UK GDPR, you have: (1) Right to access; (2) Right to rectification; (3) Right to erasure; (4) Right to restrict processing; (5) Right to data portability; (6) Right to object; (7) Rights related to automated decision-making. We use cookies and similar tracking technologies including strictly necessary, functional, performance, and marketing cookies. See our Cookie Policy for details.
Changes and Contact
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy and updating the date. For privacy questions, contact us at: privacy@watchpartsfinder.com